Effective Date: February 3rd, 2023

At My Travel Car Rentals, we are committed to protecting your privacy and personal information in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR).

This Privacy Policy explains how we collect, use, store and protect your information when you use our website, contact us, or rent a vehicle from our company.

1. Information We Collect

We may collect the following personal information:

• Full name
• Telephone number
• Email address
• Driver’s licence information
• Passport or identification details
• Booking and rental information
• Payment information
• IP address and website usage data
• Any information voluntarily submitted through contact forms, booking forms or feedback forms

2. How We Use Your Information

Your information may be used for the following purposes:

• To process vehicle rental bookings
• To communicate regarding reservations and customer service
• To verify driver eligibility and identification
• To process payments and security deposits
• To improve our services and website functionality
• To comply with legal and insurance obligations
• To respond to enquiries or feedback submissions
• To send booking confirmations or important rental information

We do not sell or rent your personal information to third parties.

3. Data Storage & Protection

We take reasonable technical and organisational measures to protect your personal data from unauthorised access, misuse, loss or disclosure.

Your information is stored securely and accessed only by authorised personnel where required for business operations.

4. Cookies & Website Analytics

Our website may use cookies and analytics services to improve user experience and monitor website performance.

Cookies are small files stored on your device that help websites function properly and collect anonymous usage statistics.

You may disable cookies through your browser settings at any time.

5. Third-Party Services

Our website may contain links to third-party services including:

• Google Reviews
• Google Maps
• Facebook
• Instagram
• Booking or payment platforms

These third-party websites and services maintain their own privacy policies and we are not responsible for their content or practices.

6. GPS Tracking

Please note that our rental vehicles contain GPS tracking systems for security, theft prevention and fleet management purposes.

7. Your Rights Under GDPR

Under applicable data protection laws, you may have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your personal data where legally permitted
• Withdraw consent for certain uses of your information
• Request restriction of processing
• Lodge a complaint with a data protection authority

To exercise any of these rights, please contact us using the details below.

8. Contact Information

If you have any questions regarding this Privacy Policy or your personal data, please contact:

My Travel Car Rentals

Machis Kritis 143 Rethymno, Crete PC 74132

Phone: +30 28310 55323

Email: info@mytravelcarcrete.com

9. Updates to This Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be published on this page.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy.